Maritime News
  • Home
  • Breaking
  • Maritime News
  • Ports
No Result
View All Result
Maritime First
  • Home
  • Breaking
  • Maritime News
  • Ports
No Result
View All Result
Maritime First
No Result
View All Result
Home Maritime News

Inmarsat extends seafarer well-being commitments

by Maritime1.com
04.06.2020
in Maritime News
0 0
Coast Guard offers new i911 system for mariners
Share on FacebookShareShare on Twitter
Terem KRZ Flotski Arsenal – Varna

4 June 2020: Inmarsat, the world leader in global, mobile satellite communications, continues to ramp up its response to COVID-19, with additional initiatives to improve seafarer wellbeing. These initiatives include further collaboration with ISWAN (International Seafarers’ Welfare and Assistance Network) and maritime charities, the launch of a new chatcard and the wider roll-out of a COVID-19 video telemedicine call service.

As the pandemic has unfolded, the leading maritime satellite service provider has worked closely with welfare organisation ISWAN and the major maritime charities to ensure that seafarers stay connected without the burden of additional financial anxiety. Inmarsat is now offering crew access to ISWAN’s SeafarerHelp portal and live chat function via the company’s new onboard WiFi portal, Fleet Hotspot, as well as continuing to offer free voice phone calls to the service. It also continues to provide satellite phones to Port Chaplains in ports where a number of seafarers are stranded and have no access to the internet. 

SeafarerHelp is ISWAN’s free, confidential, multilingual helpline, which offers support and assistance to seafarers and their families around the world. The helpline service is available 24 hours a day, 365 days a year, and seafarers can get in touch via a range of contact methods including Live Chat, e-mail and telephone.  

Roger Harris, ISWAN’s Executive Director, said: “We are delighted to be working with Inmarsat to bring our helpline service to even more seafarers during this crisis. As you can imagine SeafarerHelp has been extremely busy over the last three months as crew face the impact of being stranded onboard and the loss of employment. Offering free access to SeafarerHelp on Fleet Hotspot will make it easier for crew on board these vessels to access support and assistance wherever they are in the world, day or night.”

As announced at the beginning of April, Inmarsat is also working with crew healthcare specialist Vikand and software platform provider FrontM to provide a free COVID-19 video call service with a trained health professional. The service is now live and available on over 150 vessels with a further 1,000-plus vessels in the pipeline.

The new service ensures that users of Inmarsat’s high-speed Fleet Xpress service have 24/7 access to video call VIKAND’s expert staff for information to help navigate COVID-19 related, medical questions. By facilitating access to timely information for a vessel, client uncertainty is reduced, their decisions are more informed, and actions can be taken faster by clients to help mitigate and resolve risks.

Inmarsat continues to provide a voice call discount offer to its retail customers using FleetBroadband ChatCard voice services and to wholesale partners offering FleetBroadband voice calls under the legacy Crew Calling ‘SQT’ brand. In addition, it recently launched its ChatCard services for Fleet Xpress with an introductory discount that will be available until the end of July.

“Inmarsat recognises the unprecedented situation facing seafarers and their need for certainty in communication, as the global maritime industry responds to the challenges of COVID-19,” said Ronald Spithout, President, Inmarsat Maritime. “These new initiatives, together with those we have already launched, alleviate one of the core concerns crews face as they go about the business of keeping world trade moving day-in, day-out.”

Related Posts

MOL, MOL Drybulk, J-ENG Sign Agreement for Trial of Hydrogen-fueled Engine equipped Onboard

by Maritime1.com
09.11.2021
0

TOKYO—Mitsui O.S.K. Lines, Ltd. (MOL), MOL Drybulk, Ltd., and Japan Engine Corporation (J-ENG) today announced the signing of a...

Mitsubishi Shipbuilding and NYK Line Agree to Jointly Develop a Large LCO2 Carrier

Mitsubishi Shipbuilding and NYK Line Agree to Jointly Develop a Large LCO2 Carrier

by Maritime1.com
09.11.2021
0

Mitsubishi Shipbuilding, a part of Mitsubishi Heavy Industries (MHI) Group, and Nippon Yusen Kabushiki Kaisha (NYK Line) have agreed...

Shipping the Critical Enabler in Global Transition, ABS Chairman, President and CEO Tells COP26

Shipping the Critical Enabler in Global Transition, ABS Chairman, President and CEO Tells COP26

by Maritime1.com
08.11.2021
0

Shipping is the critical enabler in the world’s transition to low carbon operations and needs Government support to ensure...

Rolls-Royce to supply MTU engines for 80-ton bollard pull tugboats in Brazil

Rolls-Royce to supply MTU engines for 80-ton bollard pull tugboats in Brazil

by Maritime1.com
08.11.2021
0

Rolls-Royce has secured a significant contract to supply eight of its mtu 16V 4000 M65L engines for four 80-ton bollard pull...

Scandlines orders zero emission ferry for the Puttgarden-Rødby route

Scandlines orders zero emission ferry for the Puttgarden-Rødby route

by Maritime1.com
08.11.2021
0

Scandlines has entered into a contract with Cemre Shipyard, Turkey, to build an emissionfree freight ferry for the Puttgarden-Rødby...

MOL and COSCO co-sponsor 3rd Shanghai International LNG Shipping forum

MOL and COSCO co-sponsor 3rd Shanghai International LNG Shipping forum

by Maritime1.com
08.11.2021
0

TOKYO—Mitsui O.S.K. Lines, Ltd. today announced that on November 6, it jointly hosted the Shanghai International LNG Shipping Forum...

NYK receives delivery of new VLCC Tateshina

NYK receives delivery of new VLCC Tateshina

by Maritime1.com
08.11.2021
0

The very large crude oil carrier (VLCC) Tateshina, owned by NYK, was delivered today. The vessel was built at...

Suez Canal Authority issued new resolutions concerning the fees of the transiting ships

Suez Canal Authority issued new resolutions concerning the fees of the transiting ships

by Maritime1.com
07.11.2021
0

Suez Canal Authority issued new resolutions concerning the fees of the transiting ships through the canal to be applied...

Navibulgar ordered a new series of four 45 500t bulk carriers

Navibulgar ordered a new series of four 45 500t bulk carriers

by Maritime1.com
07.11.2021
0

Navigation Maritime Bulgare ordered the building of four more 45 500t bulk carriers in the Chinese Shipyard Jiangsu New...

Maritime must be safe for women

Maritime must be safe for women

by Maritime1.com
07.11.2021
0

A brave female cadet recently published the horrific experiences of sexual assault she endured on board a vessel while...

Load More
Next Post
World’s first shallow draft ice-breaking walk to walk vessel

World's first shallow draft ice-breaking walk to walk vessel

Maritime First

© 2021 Maritime Firtst - by Maritime.bg.

Navigate

  • About
  • Contact Us
  • Home 1
  • Privacy

Follow Us

No Result
View All Result
  • Buy JNews
  • Homepage
    • Home – Layout 1

© 2021 Maritime Firtst - by Maritime.bg.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist